Privacy Policy

1. Information We Collect

We may collect the following categories of information when you interact with Trader Bot:

• Account Information: name, email address, and credentials provided when you register for or access the dashboard.
• Usage Data: pages visited, features used, timestamps, and interaction patterns within our website and services.
• Technical Data: IP address, browser type and version, device identifiers, operating system, and referring URLs.
• Communications: information you provide when you contact us for support or inquiries.

We do not knowingly collect sensitive personal information unless specifically required and disclosed at the point of collection.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain our website, dashboard, and related services;
• Personalize and improve user experience and service performance;
• Communicate with you regarding updates, support requests, and service-related notices;
• Monitor usage for security, fraud prevention, and troubleshooting purposes;
• Comply with applicable legal and regulatory obligations.

3. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following:

• Performance of a contract when providing access to our services;
• Your consent, where explicitly obtained;
• Our legitimate interests in operating, securing, and improving our services;
• Compliance with a legal obligation to which we are subject.

4. Sharing and Disclosure

We do not sell personal information. We may share information with:

• Service Providers: third parties who perform functions on our behalf, such as hosting, analytics, and infrastructure support, under confidentiality obligations.
• Legal and Compliance: authorities or third parties where required by law, regulation, legal process, or governmental request.
• Business Transfers: in connection with a merger, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to recognize your browser, remember preferences, and understand usage patterns. You can control cookie preferences through your browser settings; disabling certain cookies may affect the functionality of our website or dashboard.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to delete, anonymize, or securely archive it.

7. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Access the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Object to or restrict certain processing activities;
• Request a portable copy of your information;
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details in the Contact section below. We may need to verify your identity before responding to your request.

9. International Data Transfers

Where information is transferred across borders, we take steps intended to ensure that such transfers comply with applicable data protection requirements and that appropriate safeguards are in place.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the details provided on our Contact page or via the address listed in the website footer.